Terms on Privacy
Our services are available via many channels, e.g. via log in Ninebot website to purchase and use Ninebot products. If you share information with us (e.g. open a Ninebot account), we can provide you with better services, such as displaying update of products with higher correlation degree, and facilitate your sharing with others etc. Based on this purpose, we’d like to explain how we collect and use the information and how you can protect your privacy.
I. Information collected by us
We collect two types of information of yours: personal information (data that is related to a specific natural person and can be combined with other information to identify such natural person) and non-personal information (data other than personal information). If we find out the correlation between personal information and non-personal information and combine them via technical means, the combined above information shall be deemed as personal information.
II. How we collect and use the information
1. Collection and usage of personal information
When you interact with Ninebot (Beijing) Science and Technology Co., Ltd. (hereinafter referred to as “Ninebot”) and its operation partners (hereinafter referred to as “partners”), you may be enquired about whether to provide certain personal information necessary for our basic product services. Such personal information may be combined with other information for improving our products or services etc.
The following text describes the types of personal information that may be collected by Ninebot and the examples of how we use the information.
(1) Collection of personal information
When you are opening a Ninebot account, downloading and updating Ninebot software, registering in online Ninebot cell phone retail store, answering online questionnaire or in other interactions with Ninebot, we will ask you to provide your personal information, including but not limited to your name, phone number, e-mail address and post address etc.
When you are purchasing products and services of Ninebot, we will collect your personal information, including but not limited to delivery details, bank account number, credit card details, address on bill, credit inspection and other financial information, contact methods and communication records etc.
When you use Ninebot products to share with family and friends or send messages and products or invite other people on Ninebot forum, Ninebot will collect the personal information of above persons provided by you, such as names, post addresses, e-mail addresses and phone numbers etc.
When you use certain services (e.g. inviting other users to be involved in related services, and sharing information with other users etc.) and other users can see, read, collect or use your personal information shared by yourself, you shall assume corresponding legal liabilities for the legal disputed caused by your uploading/sharing your personal information.
When you log in Ninebot account or activate the services, your mobile subscriber identifying information and phone number will be sent to the server.
(2) Usage of personal information
The personal information collected by us many be used for provision of Ninebot products and services, handling your bills or contract between you and Ninebot, to ensure the functions and safety of our products and services, confirm your identify, and prevent and look into fraud or other inappropriate usage.
The personal information collected by us may be used for development of our products and services. However, generally speaking, we only use comprehensive information and statistical information for this purpose.
The personal information collected by us may be used for communication with you, for example, notifying you the update and issue of Ninebot products or services as soon as possible.
The personal information collected by us may be used for personalized design of products, and provide you with more fitting services, e.g. the customized contents and ads will be recommended and displayed in our services or used for investigation. If you take part in lucky draw, competition or similar campaign activities held by Ninebot, we may use the personal information provided by you to manage such activities.
Your mobile subscriber identifying information may be used to activate your warranty service and specific software licensing. You may be invited to a survey. We will also use such information to improve our products and analyze the operation efficiency of our businesses. However, we will never use such information to track your positions.
2. Collection and usage of non-personal information
Ninebot may collect your non-personal information for operation and improvement of techniques and services of Ninebot, which facilitates Ninebot to provide you with better user experience and improve Ninebot service quality.
The following text describes the non-personal information that may be collected by Ninebot and the examples of how we use the information.
(1) Collection of non-personal information
When you are opening a Ninebot account, downloading and updating Ninebot software, registering in online Ninebot cell phone retail store, answering online questionnaire or in other interactions with Ninebot, we will collect the information about your occupation, language, post code, area code and place where you use Ninebot products etc.
Related information recorded in server – when you are using applications software services or functions of Ninebot, Ninebot may collect the information about the services or functions that you are using recorded in server, such as data related to upload, download and browse and other user behaviors. Such data shall be deemed as non-personal information.
Positional information – when you are using position-based program services or functions, we may collect your geographical location information. E.g. when you are searching for and asking for cartography information based on your location, your location information may be sent back to Ninebot, so Ninebot can provide you with correct details.
(2) Usage of non-personal information
The non personal information collected by us, including occupation, occupation, language, post code, area code and time zone where you use Ninebot products, can help us know user behaviors and improve our products, services and ads campaign.
III. Access to and update of personal information
Whenever you use our products, we try to ensure you to visit your own personal information. If you find the information wrong, we will try every means to enable you to update or delete the information as soon as possible (unless we must keep the information for legal businesses or legal cause). When you ask to update your personal information, we may check your identity prior to handling your request.
We can reject the requests that are put forward repeatedly for no reason or cause risk to other people’s privacy rights or are impractical.
Sound maintenance will be provided for the services to ensure no accident or malicious damage of information. After your information is deleted from our services, we may not delete the residual copy of such information from the server in service immediately; we may not delete corresponding information from the standby system.
1. Sharing information with the third party
You herein grant our authorization that we may share your personal information with the third party without your consent in the situations as follows:
We may share the collected non-personal information appropriately with the public and the partners for operation or protection of users, e.g. for showing the overall usage trend of our products or services.
2. Information safety
We try to protect Ninebot users and prevent the information stored by us against visit, falsification, disclosure or damage without authorization. For this purpose, we take the following measures:
(1) We adopt SSL to encrypt many services.
(2) We investigate the methods of information collection, storage and treatment (including physical safety measures) to avoid visit at systems without authorization.
(3) We only allow the Ninebot staff who needs to know the information for processing it and the personnel of authorized service company to visit the personal information. They shall perform strict confidentiality obligations under contract. If they fail to perform such obligations, they may be prosecuted for legal liabilities, or their relationship with Ninebot may be terminated.
(4) For us, the safety or your information is extremely important. We will strive to ensure the safety of your personal information. We will also store the information and encrypt the information in the whole transmission process to ensure your information will not be accessed, used or disclosed without authorization. Some encrypted details can be accessed by no one else but user himself.
4. Collection and usage of personal information of children
We recommend the children under 18 years old to use Ninebot products or services with the permission and under the guidance of the statutory guardian.
Ninebot will not collect the personal information when we know the user is a child; we will not disclose the personal information to any third party. The statutory guardian shall have right to reject Ninebot and its associate companies to further collect the personal information of the pupillus, or ask Ninebot and its associate companies to delete the personal information of the pupillus. If we find that we have collected the information of children under 18 years old, we will delete such information as soon as possible.
V. Conventional practice of specific product service
The following is specific privacy right conventional practice of you possible usage of certain Ninebot products and services.
Ninebot account services
Ninebot Company is the provider for Ninebot account services. The functions you can use with a Ninebot account include but are not limited to Ninebot cloud synchronizing function. Once you log in the Ninebot account, we will collect your phone number and combine your non-personal information and personal information. The combined information shall be deemed as personal information.
You hereby agree that Ninebot Company can collect, use, transfer, process and maintain the information related to your account and information of any device or computer registered under the account for providing you with the service and any function. The information collected by Ninebot Company when you are using the service may also include technical, statistical or diagnostic information that is related to or induced by your usage and can be used by Ninebot Company to support, improve and promote the products and services of Ninebot Company.
You can revoke above consent by not using Ninebot account and loging out the Ninebot account on your device and computer.
Baidu input method
The extra terms shall be complied with for usage of Baidu input method: http://srf.baidu.com/?c=index&e=privacy
Xunfei input method
The extra terms shall be complied with for usage of Xunfei input method: http://clientwap.voicecloud.cn/ime/a/treaty.htm
SwiftKey input method
The extra terms shall be complied with for usage of SwiftKey input method: http://swiftkey.com/en/privacy/
Google input method and Google services
The extra terms shall be complied with for usage of Google input method and Google services: http://www.google.com/policies/privacy/
The extra terms shall be complied with for usage of Jeejen input method: http://corp.jeejen.com/yinsizhengce.html